BART Mobile Applications Rider Survey

This post is overdue. In late Februrary, San Francisco Bay Area Rapid Transit (BART) released the results of an online survey of its riders on their use of mobile devices and mobile transit information applications. Beyond the results of the survey, I think one of the most interesting and noteworthy aspects of this project is […]

What do your passengers want most? A web-based survey gives answers.

In fall of 2008, SEPTA, the Southeastern Pennsylvania Transportation Authority, surveyed web-visitors in anticipation of their website revamp. The results are worth noticing.  Here’s one question (and averaged responses). Google Transit and interactive maps came it at the top of the list, along with real time bus information.  In other words a lot of SEPTA’s […]