“Passengers must call agency” feature in Google Maps

There is a new feature in Google Maps.  When a pickup_type or drop_off_type of “2” is specified in provided GTFS, Google Maps displays “Passengers must call agency: [agency’s phone number]” in red text.  This feature is helpful because it displays information for scheduled times that previously did not show up in Google Maps.

Aaron is the founding principal of Trillium Solutions, Inc. He brings experience that includes 13 years of experience in public transportation, with knowledge of fixed-route transportation, paratransit, rural transportation, and active transportation modes. Aaron is a recognized expert in developing data standards, web-application design, digital communications, and online marketing strategy. He originally developed Trillium’s GTFS Manager, and has played a key role in the development of the GTFS data specification since 2007.