PDF schedules make unhappy riders & web-surfers

MetroRiderLA has a post on the PDF schedules on Metro’s website. The blogger, Fred Camino, expresses his frustration with the PDF format when used as the exclusive means to present transit schedule data. He calls PDF schedules “obtrusive, annoying, and unwieldy.”

An expert on web usability also cautions against misuse of PDFs online.  PDF schedules are frequently difficult or impossible to use for sight-impaired user.

Trillium can help offer schedules in formats that make riders happy, like these user-customizable timetables in a stem-and-leaf format, or just a simple and usable grid.

Aaron is the founding principal of Trillium Solutions, Inc. He brings experience that includes 12 years of web-development with 8 years in public transportation, with knowledge of fixed-route transportation, paratransit, rural transportation, and active transportation modes. Aaron is a recognized expert in developing data standards, web-application design, digital communications, and online marketing strategy. He originally developed Trillium’s GTFS Manager, and has played a key role in the development of the GTFS data specification since 2007.