PDF schedules make unhappy riders & web-surfers
MetroRiderLA has a post on the PDF schedules on Metro’s website. The blogger, Fred Camino, expresses his frustration with the PDF format when used as the exclusive means to present transit schedule data. He calls PDF schedules “obtrusive, annoying, and unwieldy.”
An expert on web usability also cautions against misuse of PDFs online. PDF schedules are frequently difficult or impossible to use for sight-impaired user.
Trillium can help offer schedules in formats that make riders happy, like these user-customizable timetables in a stem-and-leaf format, or just a simple and usable grid.