I follow a lot of blogs related to transportation and technology and sometimes I come across some powerful testimonials for Google Transit. Here is one from the comments section of a blog post on the Greater Greater Washington blog some time ago: It is amazing how much easier it is to plan out a transit […]
I work with transit schedules and maps on a daily basis, and, of course, my clients are transit agencies, and my colleagues are other transit consultants or vendors. As “transit people,” it’s easy to forget to forget that conventional schedules and maps aren’t clear or easy to use for regular people (more on that here). […]
The connection between easy-to-use customer information (schedules, maps, etc.) and transit ridership seems obvious. And online tools provide a powerful way to make transit information easier to use (remember: unfamiliar transit riders find conventional maps and schedules difficult to use; in fact, in one study, they failed to plan trips about half of the time). […]
Recently, someone directed me to look the Santa Cruz Metro 2007-2008 Short Range Transit Plan. One of its features is an evaluation of the Santa Cruz Metro website based on the results of a web-based public survey. As part of the planning process, it makes a lot of sense to evaluate websites, and other components […]