PDF schedules make unhappy riders & web-surfers

MetroRiderLA has a post on the PDF schedules on Metro’s website. The blogger, Fred Camino, expresses his frustration with the PDF format when used as the exclusive means to present transit schedule data. He calls PDF schedules “obtrusive, annoying, and unwieldy.” An expert on web usability also cautions against misuse of PDFs online.  PDF schedules […]

Judge rules inaccessible website violates ADA

In a recent article I wrote, Creating accessible transit websites, I mentioned that a federal district court judge recently issued a landmark decision in a nationwide class-action lawsuit against Target Corporation for failing to make its website accessible to the blind. More recently, however, I learned that accessible web-design for transit came up specifically in […]

Creating accessible transit websites

This article was featured in the Winter 2007 newsletter of the California Association for Coordinated Transportation and in More Riders Magazine. When I was hired to launch new websites for three transit services in Northern California recently, one of the requirements for the new sites was that they should be usable for riders who are […]