Next time you’re on a bus or train, count the number of your fellow passengers looking down at their phones. If it’s less than 100%, I owe you a dollar. OK, so maybe that’s an exaggeration – but not an extreme one. A 2017 Google/Phocuswright study found that 70% of travelers in the U.S. said […]
Hi, Brendan here. I’m Trillium’s data engineer and I love working on this side of transit, the side that figures out new ways to make using public transit a convenient joy. Being able to use the bus or train even if you primarily use other forms of transportation can be a freeing experience. Which is […]
I work with transit schedules and maps on a daily basis, and, of course, my clients are transit agencies, and my colleagues are other transit consultants or vendors. As “transit people,” it’s easy to forget to forget that conventional schedules and maps aren’t clear or easy to use for regular people (more on that here). […]
The connection between easy-to-use customer information (schedules, maps, etc.) and transit ridership seems obvious. And online tools provide a powerful way to make transit information easier to use (remember: unfamiliar transit riders find conventional maps and schedules difficult to use; in fact, in one study, they failed to plan trips about half of the time). […]